Tucson Water Residential Service Termination Request

  • Residential accounts only — Commercial customers must contact the Tucson Water Customer Service Office (520-791-3242 or 800-598-9449) during normal business hours: Monday–Friday, 8 a.m. to 5 p.m.
  • Your account number is required for the use of this form. Your account number appears on the front of your monthly statement.
  • Please allow three business days to process termination requests.
  • Service can only be terminated on normal business days (excluding weekends / holidays).
  • Services will be terminated between 6 a.m. and 3 p.m. on the requested termination date.
  • Customers will receive a final bill based on the meter reading from the termination request.
  • Please provide a forwarding address to mail the final bill.
  • Customers will receive notification from Tucson Water indicating whether the application has been accepted or whether the Customer Service Office must be contacted to complete the termination process.

Tucson Water Residential Service Termination Request

* indicates REQUIRED field. If you decline to provide this information, you must contact the Customer Service Office.

Enter the Account Number as it appears on your billing statement. Example: 000001–000001
Verify the address of the account for which you are requesting a termination of service. NOTE: Service address appears on the front of your monthly statement. This may differ from your billing (mailing) address.
No weekends or holidays. Please allow three (3) business days to process termination requests.
Address to mail final bill
(optional)
In the event we need to contact you regarding this request, you may provide us with a telephone number .
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