Water Service Area Review Board


Next WSARB Meeting
3 p.m., Thursday, February 5, 2015
Tucson Water, 310 W. Alameda, Tucson, AZ
Third Floor, Director's Conference Room
 
Item 1 - Agenda
Item 3 - LAR 11/20/13
     LAR 12/4/14
 

WSARB Purpose and History

On August 4, 2010, the Mayor and Council adopted a Water Service Area Policy establishing a water service boundary for Tucson Water. A provision of the Water Service Area Policy was the creation of an Administrative Review Board to allow for the appeal of denials of water service under the policy. Under this initial version of the approved Policy, the Board was tasked solely with reviewing if Tucson Water’s denial of water service was in accordance with the Water Service Area Policy, and was a process that was neither open to the appellant nor the public.

During its Regular Session on July 9, 2013, Mayor and Council unanimously approved nine refinements to the City’s Water Service Area Policy, including a new public and open process for how denials of water service can be appealed.

Ordinance 11106: Creating Water Service Area Review Board pdf

How to Submit an Appeal

Upon denial of a water service request, Tucson Water Staff will inform the applicant of their right to appeal this decision. The applicant must then prepare a written communication (e-mail, letter, etc.) and send that communication to:

Tucson Water
Strategic Initiatives Division
310 W. Alameda St.
P.O. Box 27210
Tucson, AZ 85726-7210
Strategic_Initiatives@tucsonaz.gov

Tucson Water's Strategic Initiatives Division will schedule the public discussion and will inform the appellant of the date. The public discussion will be scheduled no less than 30 days from the time the City of Tucson receives the written appeal.

Further Information

Water Service Area Review Board page
(City Clerk's Office Boards & Commissions Water Service Area Review Board (WSARB) page - access current and past agendas, legal action reports, and meeting minutes; also WSARB membership information and board functions)

Water Service Area Policy web page

E-mail questions to Tucson Water's Strategic Initiatives Division at Strategic_Initiatives@tucsonaz.gov.