There are several options available for paying your bill.
Access your account information and pay for the items included on your utility services statement by phone. Call Customer Service Office at (520) 791-3242, access account information 24 hours a day. Use Visa, MasterCard or electronic check.
Automated Bill Payment
To sign up for this service, pick up or download the Automatic Bill Payment Form, and mail the completed form to:
P.O. Box 27210
Tucson, AZ 85726-7210
Pay by Mail
Use the pre-addressed envelope included in your bill or mail to:
City of Tucson
P.O. Box 28804
Tucson, AZ 85726-8804
Pay Station Locations
Pay in person at several City of Tucson offices and Western Union locations.
- Water charges: Call Tucson Water's Customer Service Office at (520) 791-3242 or (800) 598-9449 (if outside the Tucson area) from 8:00 a.m. - 5:00 p.m., Monday through Friday, or send an e-mail to Tucson Water Customer Service.
- Sewer charges: Call Pima County Regional Wastewater Reclamation Department Customer Service Office at (520) 724-6609.
- Trash, recycling charges: Call City of Tucson Environmental Services Department at (520) 791-3171.
Please have your account number available in order for staff to access your account quickly.