Pay Your Water Bill

Tucson Water will be closed on the Christmas Day Holiday on Thursday, December 25, 2014.
La oficina de Tucson Water estara cerrada Jueves, 25 de Diciembre del 2014, en observación del dia festivo de Navidad.

There are several options available for paying your bill.

  • Pay Your Utility Services Statement Securely Online

  • "Pay-by-Phone" Service  Visa MasterCard
    Access your account information 24 hours a day and pay for the charges included on your utility services statement by phone. Call Tucson Water’s IVR (Interactive Voice Response) at 520-791-3242 to use your Visa, MasterCard, or electronic check.

  • Automated Bill Payment
    To sign up for this service, pick up or download the Automatic Bill Payment Form, and mail the completed form to:
    Tucson Water
    Customer Service
    P.O. Box 27210
    Tucson, AZ 85726-7210

  • Pay by Mail
    Use the pre-addressed envelope included in your bill or mail to:
    City of Tucson
    P.O. Box 28804
    Tucson, AZ 85726-8804

  • Pay Station Locations
    Pay in person at several City of Tucson offices and Western Union locations.

  • July 2014 update to Tucson Water's low-income assistance program English -- Spanish


  • Water charges: Call Tucson Water's Customer Service Office at 520-791-3242 or 800-598-9449 (if outside the Tucson area) from 8:00 a.m. - 5:00 p.m., Monday through Friday, or send an e-mail to Tucson Water Customer Service.
  • Sewer charges: Call Pima County Regional Wastewater Reclamation Department Customer Service Office at 520-724-6609.
  • Trash, recycling charges: Call City of Tucson Environmental Services Department at 520-791-3171.

Please have your account number available in order for staff to access your account quickly.